How does the plan work?
ROKiT Talk is an international Wi-Fi calling app which enables you to make unlimited outbound domestic and international calls to over 60 countries and call from outside the U.S. Unlike other international dialers, recipients will see your number when you call and not an anonymous number. The app can also work as a standalone service over Wi-Fi or in conjunction with your existing wireless service over data.
For the most part, only landlines are covered, however there are some destinations that include mobile numbers. Remember, unlimited does not mean unreasonable use that could impact other users access to the service.
Can I change my account's phone number?
No, your account number is your phone number. If you get a new number, you will need to set up a new account.
How do I login to the ROKiT Talk app?
- First, register through ROK Launch Control
- Tap on ROKiT Talk and then tap on OK to install app
- Open ROKiT Talk and Allow permissions
- Make calls
Which countries can I call?
The plan covers over 60 destinations. All landlines are covered, however, not all destinations include mobile numbers. Remember, unlimited does not mean unreasonable.
For a complete list of destinations click here.
How do I make an international call?
To dial internationally, please enter 011 (or +) followed by the country code and number you wish to call. For example, to call Japan = 011 81 333445114
If the country I want to call is not on the list, what should I do?
Please call us at 855-697-6548 for further assistance.
Can I use this app to make domestic or international calls?
Yes! You can use this app anywhere, as long as your phone has a data connection (Wi-Fi or cellular).
Can I make calls to both mobile phones and landlines?
Yes, you can call either a mobile phone or landline. Please check here for a complete list.
Note: If the country you are calling is not listed please call us 855-697-6548
Can I make calls over Wi-Fi without a cellular connection?
Yes, ROK's ROKiT Talk app is Wi-Fi enabled. You can use ROKiT Talk to make domestic or international calls when you don't have cell connection as long as you have a Wi-Fi connection.
How do I view my calling details?
You can view your call details on the app by tapping the "History" icon on the Dashboard.
When I try to make a call using Wi-Fi, why do I just hear a constant beeping sound?
Typically, there is an issue with the Wi-Fi network you are using that is blocking the call. Unless it is a corporate network where you can work with a network administrator, we suggest you connect to a different Wi-Fi network.
I am at a hotel with Wi-Fi service, my phone shows full service on Wi-Fi but I am not able to get service on my dialer. How can I correct this?
Many hotels have private Wi-Fi connections for their customers only. At check-in the hotel will give you an access code for the Wi-Fi network, it might be free or there might be a charge.
Follow the hotels instructions on how to access the Wi-Fi network you might even have to access a designated web page to enter the Wi-Fi code. Once you have accessed the Wi-Fi network the dialer will now show “Registered,” proceed to make calls.
I am getting a Security Warning — “The Certificate for domain ROKiT Talk is not valid or has expired.” Why am I getting this warning?
If you are using an unsecure Wi-Fi Network or a public use network you will get this Security Warning indicating that your connection to the network is not secure. You may press “Trust” if you wish to continue with the use of that network.
Why am I getting an error “Certificate Expired” when I open my dialer?
If you are using the dialer on an unsecured Wi-Fi connection, you may receive a warning that the certificate has expired. This is related to the network you are on. Click on "Trust" to continue to use your dialer as you normally would.
What software versions are supported on ROKiT Talk?
The following mobile operating systems and browsers are officially supported:
- Android devices running 6.0 and above