How does Legal Services work?
You and your family will have access to a nationwide network of plan attorneys that have contracted with Legal Club to provide free and discounted legal services. Upon contacting MSD, you will be referred to a plan attorney based on language, area of law, and location.
What are the benefits that are covered for free?
The following nine (9) services are available at no charge:
- Initial phone consultations for each new matter (no time limit)
- Initial face-to-face consultations for new legal matter (no time limit)
- Review of independent legal documents (6 page maximum per document, no limit to the number of new independent documents)
- Plan attorneys will prepare a free Simple Will for you and your family, as well as update the Will annually for free. (See definition of Simple Will in Section 3 of the Plan Guidebook)
- A state-specific, web-based, free Living Will form is available to Members. This form can be notarized by a Notary Public. Store this document in a safe location
- Plan attorneys will help Members represent themselves in small claims court
- Assistance in solving problems with government programs, such as INS and Welfare
- When deemed appropriate by your plan attorney, he or she will write letters on your behalf (one letter per legal matter, with no limit on the number of new legal matters)
- When deemed appropriate by your plan attorney, he or she will make phone calls on your behalf (one phone call per legal matter, with no limit on the number of new legal matters)
In many states, attorney liability may require plan attorneys to obtain a retainer from the member prior to providing some of the free member benefits.
What services are deeply discounted?
The following are eight (8) commonly used legal services for which plan attorneys have agreed to charge a one-time, deeply discounted fee.
Court costs, filing fees, and time charged for travel to and from any courts are additional.
Detailed Legal Services definitions can be found in Section three (3) of the Plan Guidebook.
Guaranteed Low Hourly Rate:
Plan attorneys have contracted to charge no more than $125.00 per hour, or 40% off their usual and customary hourly rate, whichever is greater, for legal care that goes beyond the free and discounted services described above.
In the case of extended legal care, plan attorneys may ask you for a retainer. Any retainer sought will be computed by multiplying the number of hours a plan attorney believes a case will take, by the plan’s discounted hourly rate. For instance; 10 hours x $125.00 = a retainer of $1,250.00. Any unused portion of the retainer will be returned to you.
Contingency Fee Discounts:
The contingency fee discount will be a 10% reduction of the state maximum rate or the attorney's usual rate, whichever is lower.
How can I contact a plan attorney?
When contacting a Legal Club plan attorney you must notify the attorney's office that you are a Legal Club of America member. If for any reason the plan attorney is unable to assist you, please call our toll-free Legal Club Member Service number for another referral.
Note: Your Member ID is the phone number you used to sign up on ROKiT Hub.
There is no limit to the number of attorney referrals you may receive. When contacting MSD, a Service Advocate (SA) will ask you to identify yourself and the method by which you became affiliated with Legal Club. Plan attorneys may be out of the office attending to other clients. As such please allow up to 3 business days for the plan attorney to respond to your call. Member Service Representatives are available to assist you with all of your attorney referrals.
Contact Legal Club’s Member Services Department (MSD) at (888) 421-9239 from 8:00 am to 8:00 pm EST, Monday through Friday.
Web Tools: www.legalclub.com
When logging in for the first time, click Member Login on the top right of the website then click the “Activate” button: