1. Open your device's Settings app.
2. Tap Factory data reset and then Factory data reset once more.
3. Tap Reset phone to erase all information and phone storage (factory reset) and then Reset phone. If needed, enter your PIN, pattern, or password. you can also tap "Erase SD card" if you would like to reset it as well.
4. To erase all data from your device's internal storage, tap Erase everything.
5. Set up your phone as a new device.
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