Why can I only see 2.4Ghz if my Wi-Fi connection has 5Ghz? March 07, 2019 18:58 Updated Your device only supports 2.4Ghz Wi-Fi signals. Related articles Phone specifications How can I connect to a Wi-Fi network? How to set up Voicemail? How do I Factory Reset my Phone? Where can I find my photos? Comments 0 comments Article is closed for comments.